Product Overview
The 15.6-inch Desktop Touchscreen Self-Service Kiosk is a compact, high-performance solution designed for retail, hospitality, healthcare, and other industries seeking to streamline customer interactions. With support for Android and Windows OS, integrated peripherals like QR scanners and thermal printers, and a sleek dual-screen option, it’s ideal for modern self-service environments.

Product Usage FAQs
1. What operating systems does the kiosk support?
The kiosk supports Android 11 and Windows 11 (inactive version).
Users can choose based on their software ecosystem and integration needs.
2. Can I use the kiosk for payment processing?
Yes. It supports QR code scanning, NFC card reading, and POS terminal integration.
Optional peripherals include IC card readers and cameras for identity verification.
3. Is the touchscreen multi-touch and responsive?
The kiosk features a 15.6-inch Full HD capacitive touchscreen with a resolution of 1920×1080, offering smooth and accurate touch response.
4. What kind of printer is included?
It comes with an 80mm thermal printer, suitable for receipts and order confirmations.
5. Can I customize the interface language?
Yes. The kiosk supports multiple OSD languages, including English and Chinese.
6. Is it suitable for small retail spaces?
Absolutely. Its compact design (246.5×582.6×250mm) makes it ideal for space-constrained environments.
7. What are the connectivity options?
Includes USB ports, RJ45 LAN, Wi-Fi, Bluetooth 4.2, and optional 3G/4G modules.
8. Can I integrate my own software?
Yes. YSTOUCH provides a Software Development Kit (SDK) and complete development materials for secondary development.
9. What is the screen tilt range?
The salesclerk screen can tilt between 0° to 40°, enhancing ergonomic usability.
10. Is the kiosk durable for high-traffic environments?
Yes. It’s built with a plastic shell, designed to withstand operating temperatures from 0℃ to 50℃ and humidity up to 90% RH.

Purchasing & Customization FAQs
11. What is the minimum order quantity (MOQ)?
The MOQ is 1 set, making it accessible for small businesses and pilot projects.
12. What is the lead time for delivery?
Lead time is typically 7 days for 1–5 sets.
13. Can I request OEM or ODM services?
Yes. YSTOUCH offers OEM/ODM customization, including branding, hardware configuration, and packaging.
14. What configurations are available?
Android: RK3568 CPU, 2GB/4GB RAM, 16GB/32GB/64GB ROM.
Windows: Intel J6412, 4GB/8GB RAM, 64GB/128GB/256GB SSD.
15. Are there optional accessories?
Yes. Options include:
POS machine bracket
Monocular/Binocular camera
NFC/IC card reader
External 3G/4G module
16. Is there a warranty?
Warranty terms vary by region and distributor. Contact YSTOUCH directly for details.
17. Can I get a sample before bulk ordering?
Yes. Sample orders are supported with MOQ of 1 set.
18. How do I place an order?
Orders can be placed via the YSTOUCH official website, or by contacting their sales team directly.
19. Are volume discounts available?
Yes. Discounts are offered for bulk purchases. Contact sales for a custom quote.
20. Can I choose between single or dual-screen configurations?
Yes. You can select between one or two 15.6” HD screens depending on your business needs.

Export & International Trade FAQs
21. Is YSTOUCH a verified Chinese manufacturer?
Yes. YSTOUCH is a Shenzhen-based electronics manufacturer with experience in exporting kiosks globally.
22. What certifications does the kiosk have?
The kiosk complies with CE and FCC standards, ensuring safety and compatibility in international markets.
23. Can YSTOUCH handle international shipping?
Yes. They offer global logistics support, including air freight, sea freight, and express delivery.
24. What documents are provided for customs clearance?
Export documentation includes:
Commercial invoice
Packing list
Certificate of origin
CE/FCC certificates
25. Are there language barriers when communicating with the manufacturer?
No. YSTOUCH provides English-speaking support staff for international clients.
26. What payment methods are accepted?
Common methods include T/T (Telegraphic Transfer), PayPal, and Alibaba Trade Assurance.
27. Can I visit the factory before placing an order?
Yes. Factory visits can be arranged by appointment.
28. Does YSTOUCH support dropshipping or third-party logistics?
Yes. They can ship directly to your customers or warehouses.
29. Are there export restrictions for this product?
Generally, no. However, buyers should verify import regulations in their country.
30. How does YSTOUCH ensure product quality for overseas clients?
Through:
Strict quality control
Pre-shipment inspection