Production-Related Questions

1. What Is the Modularized Design of the 32-inch PACP Touchscreen Self-Ordering Kiosk?

The 32-inch PACP touchscreen self-ordering kiosk features a modularized design, allowing for easy upgrades and function expansion. This design ensures that the kiosk can adapt to future technological advancements and evolving business needs without the need for a complete overhaul. Each module can be independently upgraded or replaced, minimizing downtime and maintenance costs.

2. Which Operating Systems Does the Kiosk Support?

Our 32-inch PACP touchscreen self-ordering kiosk supports both Windows and Android operating systems. This flexibility allows businesses to choose the OS that best fits their existing infrastructure and application needs. Both operating systems offer a wide range of software compatibility, ensuring seamless integration with various POS systems and ordering platforms.

3. What Are the Technical Specifications of the Thermal Printer?

The 32-inch PACP touchscreen self-ordering kiosk is equipped with an 80mm thermal printer. This printer is capable of producing high-quality receipts and labels quickly and efficiently. It uses thermal printing technology, which eliminates the need for ink cartridges, reducing both operational costs and environmental impact.

4. Can the Kiosk Be Customized?

Yes, the 32-inch PACP touchscreen self-ordering kiosk can be customized to meet specific business needs. We offer OEM/ODM services, allowing clients to tailor the design, software, and hardware features of the kiosk to their exact specifications. This level of customization ensures that the kiosk aligns perfectly with the brand identity and operational workflow of the client.

5. What Is the Minimum Order Quantity (MOQ) for This Product?

The minimum order quantity (MOQ) for the 32-inch PACP touchscreen self-ordering kiosk is 1 set. This low MOQ makes it accessible to businesses of all sizes, allowing them to benefit from the advanced features and customization options of our kiosk without the need for bulk purchasing.

6. What Is the Lead Time for Production?

The lead time for producing 1-5 sets of the 32-inch PACP touchscreen self-ordering kiosk is 12 days. We prioritize timely delivery to ensure that our clients can quickly integrate the kiosk into their operations. However, please note that lead times may vary based on the specific customization requirements and the current production schedule.

Customer Procurement-Related Questions

1. How Do I Inquire About the Detailed Specifications of the Kiosk?

To inquire about the detailed specifications of the 32-inch PACP touchscreen self-ordering kiosk, simply visit our product page at https://www.ystouch.com/32-inch-pacp-touchscreen-self-ordering-kiosk/. You can find comprehensive information about the product’s features, technical specifications, and customization options. If you have any further questions, feel free to leave a message on our product page, and we will reply to you as soon as possible.

2. What Payment Methods Do You Accept?

We accept a variety of payment methods to cater to the needs of our international clients. These include credit card payments, wire transfers, and other payment platforms that offer secure and convenient transactions. Our sales team will provide you with detailed payment instructions during the procurement process to ensure a smooth and secure transaction.

3. Do You Offer Shipping Services?

Yes, we offer shipping services to clients worldwide. We work with reliable logistics partners to ensure that the 32-inch PACP touchscreen self-ordering kiosk arrives at your destination safely and on time. Our shipping costs are calculated based on the destination, the number of units ordered, and the chosen shipping method. Our sales team will provide you with a detailed shipping quote during the procurement process.

4. What Is Your Return Policy?

At YSTouch, we strive to provide high-quality products and exceptional customer service. However, if you are not satisfied with your purchase for any reason, we offer a return policy that allows you to return the product within a specified timeframe. Please note that the return policy may vary based on the specific circumstances and terms and conditions outlined in our sales agreement. Our sales team will provide you with detailed information about our return policy during the procurement process.

5. How Do I Get Technical Support After Purchasing the Kiosk?

Our technical support team is dedicated to providing prompt and efficient assistance to our clients. If you encounter any issues or have any questions about the 32-inch PACP touchscreen self-ordering kiosk after purchase, you can contact our technical support team via email, phone, or live chat. Our team will work diligently to resolve your issue and ensure that your kiosk is up and running smoothly.

China Manufacturer Exporting Overseas-Related Questions

1. Do You Have Experience Exporting to Overseas Markets?

Yes, as a leading manufacturer of touchscreen self-ordering kiosks, we have extensive experience exporting our products to overseas markets. Our team is familiar with international shipping regulations, customs clearance procedures, and the unique needs of overseas clients. We work closely with our clients to ensure a seamless export process, from order placement to delivery.

2. What Certifications Does Your Product Have for Exporting to Overseas Markets?

Our 32-inch PACP touchscreen self-ordering kiosk has obtained various certifications that comply with international standards and regulations. These certifications include CE, RoHS, FCC, and other relevant certifications required by overseas markets. Our commitment to compliance ensures that our products meet the safety, environmental, and electromagnetic compatibility requirements of our international clients.

3. How Do You Handle Customs Clearance and Documentation for Overseas Shipments?

Our team handles customs clearance and documentation for overseas shipments with professionalism and efficiency. We work closely with customs authorities and logistics partners to ensure that all necessary paperwork is completed accurately and promptly. This minimizes delays and ensures that your shipment arrives at its destination on time.

4. Do You Offer Local After-Sales Support in Overseas Markets?

While we do not have a physical presence in every overseas market, we offer comprehensive after-sales support to our international clients. Our technical support team is available via email, phone, or live chat to assist with any issues or questions you may have. Additionally, we provide detailed documentation and troubleshooting guides to help you resolve common issues independently.

5. Can You Provide Training for Overseas Clients on How to Use the Kiosk?

Yes, we offer training sessions for overseas clients to help them familiarize themselves with the features and functionality of the 32-inch PACP touchscreen self-ordering kiosk. These training sessions can be conducted via video conferencing, webinars, or on-site visits (depending on the client’s location and preferences). Our training programs are designed to ensure that our clients can maximize the benefits of our product and optimize its performance for their specific needs.